The Work Changed. Here’s How Customers Describe It.
These stories share reported outcomes alongside the practical work of implementation: moving records, mapping workflows and supporting people through change. Explore their experiences and the goals that shaped each implementation.
Historical customer accounts reflect each organization’s experience at the time of publication. Individual results are not a promise of typical outcomes.
State oversight / Less paperwork
Missouri Department of Higher Education & Workforce Development
School Certification, Without the Paper Trail.
Customer experienceMissouri moved school certification applications online. Agency staff also created a user manual to help schools navigate the transition.
99%of paper applications eliminated, according to Missouri’s testimonial.
“EDvera worked with our limited budget and provide a platform that let us get rid of 99% of our paper applications, which has made our lives much easier.”
Director of Academic AffairsMissouri Department of Higher Education & Workforce Development
Missouri’s reported result only; not a platform-wide metric.
Accreditation / Workflow & support
Commission on Massage Therapy Accreditation
A better workflow for staff, schools and peer reviewers.
Customer experienceCOMTA describes an improved accreditation workflow after switching from its previous system, with centralized records and responsive IT support.
“EDvera’s IT support has always been helpful with questions and the workflow process is improved from our last AMS and certainly far more efficient than paper submissions.”
Current and historical documents, available beyond the office.
Customer experienceOhio moved its processes online and scanned legacy documents into EDvera, giving staff access to records while working remotely or visiting schools.
“Not only do we have all our current documents included, we've even scanned and incorporated all of our legacy documents into the system.”
Executive DirectorOhio State Board of Career Colleges and SchoolsRead the Ohio story ↗
State oversight / Phased implementation
Massachusetts Department of Higher Education
Start with SARA. Build toward program approvals.
Implementation storyMassachusetts began with SARA records and workflows. At the time of the case study, program approvals were the next phase, with implementation nearing completion—not a completed rollout.
“It was always our intention for EDvera to start small, with SARA, and then expand to program approvals. We are adding the necessary forms, reports and workflows – and throughout this process, the EDvera team has been a pleasure to work with.”
